Privacy Policy
We are committed to protecting your privacy and handling your personal information responsibly.
Effective Date: 16 June 2026
O'Flaherty Funeral Directors Ltd. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information
- Name, address, phone number, and email address
- Information about deceased individuals and families
- Payment and billing information
- Communication preferences
Website Information
- IP address and browser type
- Pages visited and time spent on our site
- Cookies and similar technologies
- Analytics data through Google Analytics
How We Use Your Information
- Provide funeral and memorial services
- Process payments and maintain records
- Communicate about arrangements and services
- Improve our website and services
- Comply with legal obligations
- Send important updates (with your consent)
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who assist in our operations
- In connection with funeral notices and obituaries (with family consent)
Cookies and Analytics
Our website uses cookies to enhance your experience and gather analytics data. We use Google Analytics to understand how visitors interact with our site.
You can control cookie preferences through your browser settings. Disabling cookies may limit some website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- Secure data transmission and storage
- Limited access to personal information
- Regular security assessments
- Staff training on data protection
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (where applicable)
- Portability: Request transfer of your data
- Objection: Object to processing of your data
- Restriction: Request limitation of data processing
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Funeral service records are maintained according to professional and legal requirements.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Significant changes will be communicated through appropriate channels.